Privacy Policy

We're committed to protecting your privacy and ensuring the security of your information.

Last Updated: March 28, 2025

This Privacy Policy describes how DataFirst SEO ("we," "us," or "our") collects, uses, and shares information when you use our website, products, and services. We are committed to protecting your privacy and ensuring you have a positive experience on our website and with our services.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number, company name)
  • Business information (website URL, industry, business size)
  • Account credentials for services we manage on your behalf (with your explicit permission)
  • Communications you send to us (such as emails and form submissions)
  • Payment information (processed through secure third-party payment processors)

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

  • Device information (IP address, browser type, operating system)
  • Usage information (pages visited, time spent on site, referring URLs)
  • Location information (derived from IP address)
  • Cookies and similar tracking technologies (see our Cookie Policy section)

Information From Third Parties

We may collect information about you from third-party sources, such as:

  • Analytics providers
  • Marketing partners
  • Social media platforms (if you interact with us through social media)
  • Public databases and directories

2. How We Use Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and unauthorized access
  • Personalize your experience and deliver relevant content
  • Comply with legal obligations

For clients using our SEO services, we use your information to:

  • Perform SEO audits and analysis
  • Develop and implement SEO strategies
  • Monitor and report on SEO performance
  • Access and analyze your website analytics (with your permission)

3. How We Share Information

We may share information about you as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with applicable law
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect our rights, property, and safety
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our website and collect certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential cookies: Required for the website to function properly
  • Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
  • Functionality cookies: Enable us to personalize content and remember your preferences
  • Targeting/advertising cookies: Record your visit to our website, pages visited, and links followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and testing
  • Limited access to personal information to authorized personnel
  • Physical, electronic, and procedural safeguards

However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request copies of your personal information
  • Correction: You can request that we correct inaccurate information
  • Deletion: You can request that we delete your personal information
  • Restriction: You can request that we restrict the processing of your information
  • Data portability: You can request a copy of your information in a structured, machine-readable format
  • Objection: You can object to our processing of your personal information

To exercise these rights, please contact us at privacy@datafirstseo.com.

Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible.

9. International Data Transfers

We are based in Canada and process data in Canada and in other countries. If you are located outside of Canada, your information may be transferred to, stored, and processed in a country different from your country of residence. By using our services, you consent to the transfer of your information to Canada and other countries which may have different data protection laws than those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website and update the "Last Updated" date at the top.

We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices and your choices.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

DataFirst SEO
#209-418 East Broadway
Vancouver, BC V5T 1X2
Email: stefan@datafirstseo.com